Return policy

Downloading a Digital Item

Downloads are available once your payment is confirmed which may take a few minutes. There are NO RETURNS on any digital products.

I can’t seem to find my download notification email.

First, check your spam or junk inbox. If you use Gmail, also check your Social and Promotions tabs. 

For now, you can still get to your file using the directions below.

There are generally no limits on when or how many times you can download a file. In most cases, you can access a file at any time on your email, provided the email hasn't been deleted.

I’m having trouble downloading my files.

If nothing happens when you click the download links, it’s possible that there’s an issue with your web browser. Please disable any non-standard add-ons or toolbars that you’ve installed and try again.

If you still can't open the file, please contact us by e‑mail at 

If your computer is unable to open the file, it’s possible that you’re missing the program required to open the file type. All digital download files are PDF. 

Please contact the seller using Educator Squad for further assistance.